Privacy Policy

Effective Date: July 28, 2025
Last Updated: July 28, 2025

Osmosis LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website www.osmosisbeauty.uk (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

 

1. Information We Collect

We collect several types of information from and about users of our Website, including:

  • Personal Data, such as your name, postal address, email address, telephone number, payment information, and any other identifier by which you may be contacted online or offline.

  • Non-Personal Data, such as IP address, browser type, device information, browsing actions, and usage patterns.

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the site (e.g., usage details, IP addresses, cookies).

  • From third parties (e.g., marketing partners, social media platforms).

 

 

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Data:

  • To present our Website and its contents to you.

  • To provide you with information, products, or services that you request from us.

  • To process your transactions and fulfill orders.

  • To notify you about your account or subscription.

  • To notify you about changes to our Website or any products or services we offer.

  • To improve our Website, products, and services.

  • For marketing and promotional purposes.

  • To comply with legal obligations.

 

 

3. Lawful Basis for Processing (UK Residents)

If you are located in the United Kingdom, we process your Personal Data under one or more of the following lawful bases:

  • Your consent.

  • The performance of a contract with you.

  • Compliance with a legal obligation.

  • To protect your vital interests.

  • Our legitimate interests, provided your rights do not override them.

 

 

4. Consent

If you are located in the United Kingdom, we will request your explicit consent before collecting or processing your Personal Data where required by law. This includes the use of cookies, sending direct marketing communications, and the processing of special category data (such as health-related information) you may voluntarily provide. You will be able to manage your consent preferences or withdraw your consent at any time by emailing us at info@OsmosisBeauty.com.

 

 

5. Disclosure of Your Information

We may disclose aggregated, non-identifying information about our users without restriction. We may disclose Personal Data that we collect or you provide:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business.

  • To fulfill the purpose for which you provide it.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

  • As required by law, to comply with legal process or regulatory requirements.

 

 

6. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

 

 

7. Your Rights

If you are a UK resident, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have additional rights in relation to your Personal Data, including:

  • The right to be informed about how we collect and use your data.

  • The right to access the personal data we hold about you.

  • The right to correct inaccurate or incomplete personal data.

  • The right to request the erasure of your data ("right to be forgotten").

  • The right to restrict processing of your data.

  • The right to data portability.

  • The right to object to processing of your data.

  • Rights in relation to automated decision-making and profiling.

You may exercise these rights by contacting our Data Compliance Officer at info@OsmosisBeauty.com. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) by visiting https://ico.org.uk or calling 0303 123 1113.

 

 

8. Transfer of Personal Data Outside of the UK

If you are located in the United Kingdom, and your Personal Data is transferred outside the UK (e.g., to the United States), we will ensure such transfers comply with the UK GDPR by using appropriate safeguards. These may include:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office.

  • Transfers to countries that have been granted adequacy decisions by the UK government.

You may request further information on these safeguards by contacting our Data Compliance Officer at info@OsmosisBeauty.com.

 

 

9. Cookies and Tracking Technologies

Our Website uses cookies to enhance your user experience. If you are located in the United Kingdom, we comply with the Privacy and Electronic Communications Regulations (PECR). We will request your opt-in consent before placing any non-essential cookies on your device. You may update or withdraw your consent preferences at any time via our cookie settings banner or through your browser settings.

 

 

10. Data Security

We implement appropriate technical and organizational measures to secure your Personal Data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no data transmission or storage system can be guaranteed 100% secure.

 

 

11. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect Personal Data from children under 16.

 

 

12. Accessibility and Complaints

If you are located in the United Kingdom and have any concerns about the way in which we use your Personal Data, you may file a complaint directly with the UK Information Commissioner's Office (ICO):

  • Website: https://ico.org.uk/make-a-complaint/

  • Phone: 0303 123 1113

We encourage you to contact our Data Compliance Officer first to give us a chance to address your concerns directly.

 

 

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Osmosis LLC
info@OsmosisBeauty.com

 

 

14. UK Representative

To the extent required by the UK GDPR, if we do not have an establishment in the UK and regularly process personal data of UK residents, we will appoint a representative in the UK. Details will be provided here once appointed.

 

 

We may update this Privacy Policy from time to time. Please review it periodically for updates. Continued use of our website after we make changes is deemed to be acceptance of those changes.